What can we help you with?
New to 99designs?
What is 99designs?
What is a design contest?
How many designs will I get to choose from?
100% Money-back guarantee? For real?!
How do I contact customer support?
Launching a contest
How do I write a good design brief?
Which package should I choose for my contest?
Can I choose how much I pay for a contest?
Can I run a contest for designs in multiple categories?
I just listed my contest, but it's not on the Browse contests page. Where is it?
Pricing and payment
When do I pay for the design contest?
What payment methods do you accept?
What currency do I pay for the contest in?
Managing your contest
How do I run a successful design contest?
Can I extend my design contest?
How do I edit the title of my contest?
How do I increase the prize I'm offering?
How do I guarantee my design contest?
How do I give feedback to the designers in my contest?
How do I leave comments in my contest?
What is the Contest Discussion?
How do I eliminate a design from my contest?
What are private messages? How do I send or read a private message?
How contests work
How long do design contests take, and what's involved?
What is the Qualifying round?
What is the Final round?
What is a guaranteed design contest?
How do I select designers for the Final round?
Choosing a winner and handover
How do I declare a winner?
Can I ask for changes after I've picked a winner?
What is the Design Handover and how does it work?
What should I ask the winning designer to provide?
How long do I have to pick a winner?
How do I change my password?
I forgot my login password! Can I get a new one?
How do I change my email address?
How do I change my email notifications?
How do I pick a secure password?
What are 1-to-1 Projects?
How much does 1-to-1 Projects cost?
How do I start a 1-to-1 project?
Who can I work with on a 1-to-1 project?
How do I send a 1-to-1 Projects invoice?
How much commission will I earn?
Am I allowed to use clipart or stock images?
Can I use Wingdings or other symbol fonts in my design?
Guidelines and policies
Guidelines and policies at 99designs
Contest Holder Guidelines
Generic and common logo concepts
What are presentations?
What's an invite-only contest?
How do I create a presentation?
How can I review client feedback on a presentation?
Can I customize the link to my presentation?
Become a designer
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