What can we help you with?
New to 99designs?
What is 99designs?
What is a design contest?
How many designs will I get to choose from?
100% Money-back guarantee? For real?!
How do I contact customer support?
Launching a contest
How do I write a good design brief?
Which package should I choose for my contest?
Can I choose how much I pay for a contest?
Can I run a contest for designs in multiple categories?
I just listed my contest, but it's not on the Browse contests page. Where is it?
Pricing and payment
When do I pay for the design contest?
What payment methods do you accept?
What currency do I pay for the contest in?
Managing your contest
How do I run a successful design contest?
Can I extend my design contest?
How do I edit the title of my contest?
How do I increase the prize I'm offering?
How do I guarantee my design contest?
How do I give feedback to the designers in my contest?
How do I leave comments in my contest?
What is the Contest Discussion?
How do I eliminate a design from my contest?
What are private messages? How do I send or read a private message?
How contests work
How long do design contests take, and what's involved?
What is the Qualifying round?
What is a guaranteed design contest?
How do I select designers for the Final round?
What is the Final round?
Choosing a winner and handover
How do I declare a winner?
Can I ask for changes after I've picked a winner?
What is the Design Handover and how does it work?
What should I ask the winning designer to provide?
How long do I have to pick a winner?
How do I change my password?
I forgot my login password! Can I get a new one?
How do I change my email address?
How do I change my email notifications?
How do I pick a secure password?
What are 1-to-1 Projects?
How do I start a 1-to-1 project?
How much does 1-to-1 Projects cost?
How do I send a 1-to-1 Projects invoice?
How do I transfer files for a 1-to-1 project?
How much commission will I earn?
Am I allowed to use clipart or stock images?
Can I use Wingdings or other symbol fonts in my design?
Guidelines and policies
Guidelines and policies at 99designs
Contest Holder Guidelines
What are presentations?
What's an invite-only contest?
How do I create a presentation?
How can I review client feedback on a presentation?
Can I customize the link to my presentation?
Become a designer
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